Date	Location	Job title
Mar 06, 17	Rome, NY	Help Desk Support Specialist II Provides second-tier support to end-users for PC, server, mainframe applications, and hardware. Handles problems that the first-tier of help desk supp...
Apr 01, 22	Albany, NY	Business Analyst (Zendesk, Help Desk Support Software, Managing Vendor Relations, Training Material) HBITS-03-11964 Daily tasks will include: Develop and implement an Organizational Change Management (OCM) Plan and Program Develop a comprehensi...
Jul 26, 22	Albany, NY	Help Desk Manager (Management Experience, Customer Service, Zendesk, Helpdesk Support Software) HBITS-04-12227 Provide support and technical assistance to the New York State Education Department - ACCES-VR Unit, including Vocational Rehabilitatio...
Oct 26, 22	Albany, NY	IT Specialist (level 2 help desk support, VMware, vSphere, installing Windows, MS Suite) HBITS-04-12411 Duties include, but are not limited to the following: Act as single point of contact for users of the Department's Information Tec...
Dec 14, 22	Delmar, NY	Help Desk Manager (L1 and/or L2 help desk support, Office 365 Suite, HP, Xerox, ServiceNow) HBITS-04-12489 Daily tasks will include: Monitoring and responding to requests from agency staff via telephone, email and NYS ITSM system; Monito...

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