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Job Details

SCCM Desktop Support Analyst

Company name
Latitude Inc.

Location
, VA

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Great opportunity for Tier II/Tier III Desktop Support Analyst.

Strong focus on SCCM skills.

Responsibilities Include:

Hardware and OS imaging Take full ownership of the central management of enterprise client computers (currently 6,000 and growing). (25%)

o Design, Implement, Test, Deploy and Maintain operating system images for all standard corporate computers.

o Evaluate new hardware. Design, Create, Test, and Implement new images.

Application and Software Deployments using SCCM 2012 Take full ownership of the central management of automated software deployment activities. (30%)

o Design, Implement, Test, Deploy and Maintain automated application deployments.

o Assess, Test, Deploy and Validate compliance of monthly Microsoft security patches.

Tier III End-User Support (15%)

o Diagnose hardware, software, and end-user problems and take corrective action or recommend procedural changes.

o Work collaboratively with network operations, application development, and/or application support teams in order to restore service and/or identify problems.

o Analyze and identify trends and devise preventive solutions. Identify root cause of issues.

Project Management (30%)

o Provide end-to-end project management for internal group projects. Ex: Deployment of new SCCM server.

o Work with PMO to manage Desktop sub-projects. Ex: Developing and managing eMar portion of PCC project. Assesses and plans group specific tasks related to new corporate mission-critical initiatives.

o Follows industry standard life-cycle processes including Design, Implement, Test, Deploy and Support.

o Collaborates with internal and external resources as necessary.

CORE COMPETENCIES

Location

Mc Lean, Virginia, United States of America

Industry

IT

Rate

USD

Employment Agency

Latitude Inc.

Contact

Latitude Inc.

Reference

JS2365_F073277A1C7740102435385267BB3108/418227944

Posted Date

5/16/2018 2:50:59 PM

Permalink

http://www.jobnet.com.au/F598w

Company info

Latitude Inc.

Company Profile

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