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Job Details

SCCM Desktop Support Analyst

Company name
Latitude Inc.

, VA

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Great opportunity for Tier II/Tier III Desktop Support Analyst.

Strong focus on SCCM skills.

Responsibilities Include:

Hardware and OS imaging Take full ownership of the central management of enterprise client computers (currently 6,000 and growing). (25%)

o Design, Implement, Test, Deploy and Maintain operating system images for all standard corporate computers.

o Evaluate new hardware. Design, Create, Test, and Implement new images.

Application and Software Deployments using SCCM 2012 Take full ownership of the central management of automated software deployment activities. (30%)

o Design, Implement, Test, Deploy and Maintain automated application deployments.

o Assess, Test, Deploy and Validate compliance of monthly Microsoft security patches.

Tier III End-User Support (15%)

o Diagnose hardware, software, and end-user problems and take corrective action or recommend procedural changes.

o Work collaboratively with network operations, application development, and/or application support teams in order to restore service and/or identify problems.

o Analyze and identify trends and devise preventive solutions. Identify root cause of issues.

Project Management (30%)

o Provide end-to-end project management for internal group projects. Ex: Deployment of new SCCM server.

o Work with PMO to manage Desktop sub-projects. Ex: Developing and managing eMar portion of PCC project. Assesses and plans group specific tasks related to new corporate mission-critical initiatives.

o Follows industry standard life-cycle processes including Design, Implement, Test, Deploy and Support.

o Collaborates with internal and external resources as necessary.



Mc Lean, Virginia, United States of America





Employment Agency

Latitude Inc.


Latitude Inc.



Posted Date

5/16/2018 2:50:59 PM


Company info

Latitude Inc.

Company Profile

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