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Job Details

Helpdesk Network amp AV specialist

Company name
ManTech International Corporation.

Salary
02-04 years w/Bachelors Degree

Location
Herndon, VA

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Profile

Currently, ManTech is seeking a Helpdesk Network and AV Specialist to join our team in Herndon, VA. The selected invidiual will function as a liasion between ManTech's facilities, network operations and customer support teamsduring design, implementation and support of IT services for new ManTech locations.

Responsibilities include, but are not limited to:

Preparation and submission of floor plans and documentation for LAN and WAN network projects

Preparation and submission of requirements and documentation for AV and conferencing project

Monitor, track and prioritize assigned tasks and trouble tickets. Escalate where applicable

Escort non-ManTech personnel supporting ManTech IT networks, equipment and services

Install and provide desktop support for Windows Operating System, Microsoft Office and Adobe software

Troubleshoot and support network issues

Provision and deploy laptops, desktops, and accessories

Assist with production of knowledgebase articles for frequently encountered issues

Travel to other facilities, as required

Perform other duties, as assigned

Position Requirements:

Two or more years of experience with business network support, design and configuration

Experience supporting business conference room and audio visual system

Two or more years of experience with Microsoft Windows OS and Microsoft Office

Ability to communicate clearly and effectively in writing without spelling or grammatical errors

Experience with Microsoft Visio, AutoCad or other basic design platform for floor plans

Experience in customer service with a focus on customer satisfaction

A , Security or Network Certification

Security Requirements:

U.S. Citizenship

Qualifications

Requires High School diploma or equivalent, and five to six years of related experience in computer hardware, software, networking systems, and in the set-up, configuration, use, and trouble shooting of computer systems.

Degrees

High School Diploma or GED Certificate

Equivalent Experience/Education

Years of Experience

02-04 years w/Bachelors Degree

See Qualifications

Position Type

Full-Time

Shift

Day

Overview

For more than 40 years, ManTech employees have been solving complex problems for the national security community. We are comprised of approximately 10,000 talented employees around the world. We adhere to the simple, no-nonsense values on which ManTech was founded more than four decades ago, aligning squarely with the mission objectives of our customers. As our customer base continues to expand and diversify, we continue to diversify our workforce and solutions. Half our employees have a military background, and more than 70 percent hold a government security clearance. As a leading provider of innovative technology services and solutions for the nation's defense, security, space, and intelligence communities; we hold nearly 1,000 active contracts with more than 40 different government agencies.

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Company info

ManTech International Corporation.
Website : http://www.mantech.com/

Company Profile
ManTech International Corporation provides technologies and solutions for mission-critical national security programs in the United States and internationally. It offers cyber warfare and cyber defense security solutions and services, such as identifying and neutralizing external cyber attacks; engineering tailored defensive security solutions and controls; managing security operations centers; developing robust insider threat detection programs; and creating enterprise vulnerability management programs. The company also provides information technology (IT) modernization and sustainment services that designs, develops, deploys, modernizes, operates, and maintains IT systems and infrastructure; intelligence/counterintelligence solutions and support; systems engineering; and healthcare analytics, and IT solutions that encompasses health information sharing and clinical analytic solutions. ManTech International Corporation serves the United States federal government intelligence, military, space, civilian agencies, state and local governments, and commercial customers. The company was founded in 1968 and is based in Fairfax, Virginia.

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