Desktop Support Analyst

Profile

Our Fortune 500 client is seeking a Desktop Support Analyst for 12 month contract role.
Date open: 03/
04/13
Type:
Contract
Duration:
12 months
State Date
: March 11, 2013
Interview:
phone in person
Reason for Opening:
sick vacancy
# of openings:
1
W2 Only!
Location: Fairmont, Marion, West Virginia, *****************************
***MUST BE ABLE TO PASS DRUG AND BACKGROUND CHECK!
Job Summary:
This individual is on a learning curve toward achieving full competency in his/her discipline of providing computer support for internal customers. The individual has had some applied hands-on experience, but still requires direction and assistance. Under general supervision, this position works with clients throughout the Company to respond to their needs for primarily desktop and LAN-based hardware and software.
Responsibilities include but not limited t
Responding to and resolving first-level Service Desk incident calls and/or second-level Service Desk incident calls. Maintaining computer inventory. Assisting with computer rollouts and other miscellaneous computer-related projects. Providing off-hour Service Desk phone support is required. Traveling may be required.
Education/Experience:
High school diploma or GED. Excellent customer service skills (friendly, courteous, helpful). Able to organize and multitask. Self-motivated. Ability to follow established procedures.
Excellent communication skills including good grammar, tone of voice and diction. Basic computer and typing skills. Knowledge of Microsoft Excel, Lotus notes, Access and SAP is preferred.
Randstad Technologies is an EOE-M/F/V/D and is a wholly owned subsidiary of Randstad Holding nv, a $22.5 billion global provider of HR services and the second largest staffing organization in the world.
Randstad Technologies
Independence, OH 44131
****
Web: ****

Company info

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