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Job Details

Co-op - IT Help Desk Student Technician - PT

Company name
Emerson Electric Co

, OH

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A broad range of IT knowledge is ideal for, ranging across hardware, software, network, telephony, and A/V areas. Projects may include aiding in management of projects associated with the IT Strategic Plan (Service Catalog Development, IT Intranet, BCC Efforts, Social Media R&D, IT Customer Care Program), as well as assisting with Reporting Analysis of the various data sets for statistical analysis. Students may be required to analyze issues experienced by internal customers and make the needed configuration changes. Students may also be expected to assist other IT support teams in troubleshooting and maintaining computers with specific software and hardware.


Student responsibilities may include, but are not limited to: Working on IT Apps

Helping with testing, overseeing the offshore development, or using prototyping tools to assist with design.

Designing & developing IT graphs, reports, dashboards & presentations.

Developing and testing of new tools being implemented such as IT Walk Up Service Kiosk for end-users and Service Desk customer satisfaction metrics systems.

Configuring computers with the appropriate software and security configurations. Perform software upgrades and configuration enhancements.

Conduct onsite repairs for clients and internal customers by troubleshooting software and hardware, including Copier Workstations and Printers

Reporting details back to manager

Supporting large company events such as the Global Webcast done by the CEO.

Working on the new building renovation project by recommending and supporting technology changes.


Sidney, Ohio, United States of America





Employment Agency

Emerson Electric


Emerson Electric



Posted Date

5/16/2018 2:02:49 PM


Company info

Emerson Electric Co
Website :

Company Profile
Emerson, we’re passionate about what we do. By fusing decades of technology and engineering expertise, Emerson continues to solve some of the world’s most complex challenges with innovative solutions for customers in industrial, commercial, and residential markets. We recruit the greatest talent and apply the best technologies to benefit our customers worldwide. Emerson Automation Solutions is a leader in helping process and discrete manufacturers automate and optimize production processes through our best-in-class technologies and industry expertise. Emerson Commercial & Residential Solutions develops technologies and services that improve human comfort, safeguard food, protect the environment, enable sustainable food waste disposal, and support efficient construction and maintenance of buildings and municipal infrastructure. Emerson has a wide range of industry knowledge, manufacturing expertise, and technological innovation around the world. Join our next generation of leaders now.

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