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Job Details

Product Manager

Company name
FrankCrum Corporate, Inc.

Location
Clearwater, FL

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Profile

Product Manager

FrankCrum - A family of employer solutions

FrankCrum contributes to a company’s success by minimizing the amount of time and money needed to manage services related to employees.  Our personal touch has been one of the hallmarks of FrankCrum during more than 30 years of serving employers across the nation. That unmatched experience enables us to help companies guard against risk and attract and maintain an effective workforce with quality benefits and expert payroll services.  Deep experience and broad company resources aren’t the only reasons you can trust FrankCrum. Clients have stayed with us for decades because they can tell we’re driven by the Golden Rule and that approach makes good business sense for everyone. We value relationships, keep promises and make integrity a priority in everything we do.  In addition to our dedication to our clients, FrankCrum is committed to our neighbors. The company is deeply involved in helping the less fortunate in our communities. 

Whether a company needs employer services for a staff of two or a thousand, the only name they need to know is FrankCrum. Our highly trained and experienced team can process their payroll accurately and on time, lower a company’s HR expenses, provide great rates on workers’ compensation insurance, plus a whole lot more.  Ours is a family-oriented business and having our name on the door influences how we do business. We believe in taking the time to understand a company’s needs and provide employer services with a personal touch. You’ll find that FrankCrum is guided by a commitment to integrity in everything we do.

We are looking for qualified candidates to support sales and client retention

by planning and coordinating future product releases of MyFrankCrum. The position exists to achieve a higher level of customer value through this technology platform and to serve as a project manager across the design and technology teams.  A key success factor for this position is to understand and advocate for our users.  

Are you ready to be engaged in something big?  Continue reading to learn more about the job, our excellent benefits package, and how to apply! 

Essential Duties

Explores current and potential uses for MyFrankCrum.

Tracks and evaluates competitive technology platforms.

Navigates across the internal stakeholder landscape to understand business needs, to make recommendations, and to map out a strategic roadmap for future product releases.

Serves as a project manager across the design and technology teams.

Develops and utilizes measurement tools to track and improve usage of the platform.

Creates demos of the platform for use in sales presentations plus internal and client training.

Develops and maintains product documentation, product instructions and user guides, product metrics.

Provides input for sales and marketing content. 

Acts as subject matter expert to provide support to internal and external customers, including Client Experience. 

Sets and tracks goals related to increasing usage of the platform, to improve client retention, and to win more new business.

Provides support for key initiatives across company brands including project management, initiative methodology, analytics, data integrity, meeting organization/facilitation, and implementation support.

Job Requirements

Minimum Requirements

Bachelor’s degree or equivalent years of experience, MBA preferred.

Two (2) years of product management related work. 

Experience with technology platforms to the extent of being able to provide guidance regarding user interface and user experience development.  

Employee Benefits

FrankCrum provides an excellent and comprehensive selection of benefits including:

401(k) Retirement Plan - employer matches 100% of the first 4%, immediate vesting

Health Insurance - free for the employee-only level

Life insurance - paid by FrankCrum

PTO Cash Out – up to 40 hours annually

Dental Insurance

Vision Insurance

Short Term Disability Insurance - premium paid by FrankCrum

Long Term Disability Insurance

Family Legal Protection Plan

Supplemental insurance plans (accident, etc.)

Employee Assistance Program

Flexible spending accounts

Educational reimbursement, up to $5,000 annually

Paid time off 

Holiday pay

Supplemental life insurance

Corporate America Family Credit Union

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Company info

FrankCrum Corporate, Inc.

Company Profile

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