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Job Details

Tech Support Clerk

Company name
Randstad Holding nv

Location
Port Orange, FL
2 hit(s)  

Profile

Tech Support Clerk

in

Port Orange

Florida

Tech Support Clerk

job details:

location:Port Orange, FL

salary:$16 - $22 per hour

date posted:Tuesday, June 12, 2018

experience:Experienced

job type:Temp to Perm

reference:S_652577

questions:deedee.ryzko@randstadusa.com386/615-1356

job description

Tech Support Clerk

Responsible for providing technical assistance and support related to computer systems, phone systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines/implements solutions

Responsibilities:

Provides technical assistance and support related to computer systems, phone systems, hardware, or software

Responds to queries, runs diagnostic programs, isolates problems, and determines/implements solutions

Remotely troubleshoot problems with users

Plan for network modifications in a Cisco environment

Manage different aspects of buying, receiving, and shipping equipment on an as needed basis

Coordinate with different branches to perform various system maintenance tasks

Familiarity with phones, cellular devices, desktops, printers, Microsoft Office, PDF viewers, Web browsers

Maintain accurate records and receipts for equipment and software

Respond to help desk tickets

Working hours: 8:00 AM - 6:00 PM

Skills:

Maintain First Call Resolution at 75% and above

Qualifications:

High School Diploma or Equivalent

Associates Degree in IT, Computer/Information Science, or related discipline

CCNA or CCNE cert required

CompTIA A Cert required

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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Company Profile
We match people with companies that will develop their potential; and we match companies with people that will take their business to the next level. Besides regular services such as temporary staffing, permanent placement (which we call ‘staffing’) and the recruitment of middle and senior managers (search & selection), we also offer a comprehensive range of other services including: consultants provided on site (Inhouse services), seconded specialists (professionals) and specialized HR services (HR solutions). In short, we play a pivotal role in the World of Work. Randstad was founded in 1960 by Frits Goldschmeding. Since then we have expanded to 39 countries, representing more than 90 percent of the global HR services market. Following the acquisition of Vedior in July 2008, we are now the second largest HR services provider in the world. Our mission is to be a world leader in matching demand for and supply of labor and HR services. In doing so, we continue to apply our founding ethos: “to know, to serve, to trust.” We believe in the value of work as a unifying force that shapes society for the better.

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