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Desktop Support Specialist

Location
Woburn, MA

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Employer is seeking an experience desktop support specialist for a contract position in the Boston area. Under general supervision, the selected candidate will perform a variety of routine desktop support tasks in conjunction with operating multiple small and/or large local area networks with multiple users.nTypical sampling of duties:nSupports the configuration and deployment of Dell Desktop PCs and Laptops.nResponds to user queries, answers questions and resolves hardware and software problems in a multiple platform environment. nDiagnoses, identifies, and resolves problems. nUtilizes diagnostic software packages and internal technical support personnel.nImplements corrective actions within established parameters or refers more complex problems to higher-level desktop support staff personnel for resolution. nEnsures corrective actions are implemented and hardware and/or software are functioning properly. nGenerates appropriate documentation.n,hiringOrganization:

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