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Help Desk Support Engineer I - BNY

Gresham, OR

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Job Description
Modis is seeking a Help Desk Support Engineer for a full-time contract position with a Fortune 200 bank in southwest Pennsylvania. Company is the world’s largest custodial bank and asset servicing company, specializing in securities, stocks, bonds, mutual funds, etc. Position is in a helpdesk environment and duties include providing technical assistance and troubleshooting to product users.
Help Desk Support Engineer I
Monday – Friday, 6:00AM – 2:00PM OR 10:00AM – 6:00PM (37.5 hours per week) (Overtime available)
182 Northpointe Blvd, Freeport PA 16229
6 month contract, likely to extend
19.35 per hour USD (overtime pay 29.05 per hour)
Start Date:
Providing client support and system monitoring Performing backups and prepares backup tapes for storage Conduct and monitor computer processing Conducting backups Provide technical support to clients Responding to emails, answering phone calls and fulfilling report requests Monitoring the status of equipment such as PCs and printers Performing file transfers Perform project work when required Troubleshooting issues to a resolution
Associates (2 year) degree or equivalent experience Must have expertise in MS Windows XP and application installations Must be able to effectively troubleshoot and work with customers Must have strong organizational and record keeping skills Minimum of 2 years relevant experience required. Able to pass a background check
Tags: call center, customer service representative, helpdesk, help desk, tech support, technical assistance, entry level IT job, Pittsburgh IT jobs, Pennsylvania Help Desk, PA Help Desk job, PA IT jobs, Pennsylvania IT jobs, help desk engineer, support, help desk technician, technician, iSeries, active directory, DNS, network, routing, firewall, security, CSR, technical CSR, network admin
***If you have any interest in this position please email your RESUME and CONTACT info to Akayla at ********

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