Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Park City, UT
View more jobs in Utah

Job Details

Technical Support Specialist

Location
Park City, UT

Apply for this job






3 hit(s)  

Profile

As a
Technical Support Specialist
, you’ll have turbo-charge technical skills that help you create complex solutions and bring our amazing customers’ work to the next level.
Some of your individual contributions will include:
Take great joy in answering questions and solving the problems of our fantastic customers via email, chat, phone, and screen sharing
Know how to really listen and show empathy for our customers’ unique situations
Thrive on going the extra mile, even when it’s not asked for
Contribute to our growing knowledge network of answers to improve our customers’ and team’s resources
Stay current with our new products, features, and integrations, reinventing your problem-solving to incorporate constant change
Fearlessly push to respond to a high volume of customer interactions (40 per day) with accuracy
Leverage resources available to you and our systems to make the team’s hard work go further than anyone thought possible
Proactively identify opportunities for further product adoption of **MEMBERS ONLY**SIGN UP NOW***.
We place a high preference on Technical Support Specialists who have:
1-2 years of technical support or online help desk experience
Pride in providing world-class support and have a positive personality to boot
Incredible conflict resolution, problem solving, and written and verbal communication skills
Experience in some (or all!) of our technology stack: marketing automation (ex. **MEMBERS ONLY**SIGN UP NOW***.), landing page builders (ex. Leadpages, Clickfunnels), WordPress, ecommerce platforms (ex. Shopify), and basic HTML and CSS
Who you are:
In addition to the above...
Support is part of your DNA and you get a rush out of helping people and making someone’s day
You have a superhuman aptitude for grammar, youre a pro at spotting typos, and you have a flair for proper punctuation
You are scrappy and entrepreneurial and love working with people who have that same drive
You see every interaction with our customers as an opportunity to improve the customer experience
Being detail-oriented isn’t just a sound-bite for you, but one of your genuine qualities
You know what ‘fast-paced’ really means and you embrace it
What you don’t know, you’ll jump right in and learn. You can teach yourself whatever you need to know and you’re not afraid to go find solutions to difficult problems that crop up.
Technology is your friend, not your foe
You never say “That’s not my job”

Company info

Sign Up Now - HelpDeskCrossing.com

Similar Jobs:
2814 Help Desk Analyst
Location : Salt Lake City, UT
2814 Help Desk Analyst Netsource, Inc. • Salt Lake City UT Job #679783697 Please note that this is a 7 month position. The Service Desk Agent – Associate role is to ensure proper computer operations so that end-users can accompl...
Mortgage Help Desk Specialist
Location : Salt Lake City, UT
in Salt Lake City Utah Mortgage Help Desk SpecialistinSalt Lake City, UTatKey Bank- Corporate Date Posted:6/5/2018 ApplyNot ready to Apply? Share With: Job Snapshot Employee Type: Full-Time Location: 15 West South Temple Salt Lake...
Position Summary\/Responsibilities is a global information technology (\u201cIT\u201d) company. We work with many of the world\u2019s largest companies and government organizations to solve their most pressing IT and business...
EmploymentCrossing was helpful in getting me a job. Interview calls started flowing in from day one and I got my dream offer soon after.
Jeremy E - Greenville, NC
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
HelpDeskCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
HelpDeskCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 HelpDeskCrossing - All rights reserved. 168