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Job Details

Help Desk - Customer Service/Technical Support - Military veterans preferred

Company name
Kelly Services, Inc.

Location
Brooklyn Park, MN

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Profile

You have a chance to be part of a rapidly expanding company in the Service industry, by applying to Kelly Services Help Desk Analyst role. The Help Desk Analyst will be responsible for supporting local and field users. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role having a large amount of visibility within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Brooklyn Park, MN. The Help Desk Analyst opportunity is a long term temporary-to-fulltime role.\u00a0\r
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Major responsibilities\u00a0\r
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\tIndependently investigate and implement solutions to technical issues\r
\tDeliver IT support for operating systems, productivity software, and a variety of other applications used internally\r
\tSpot recurring technical issues and deploy solutions to address the root of the problems\r
\tHelp and follow up on technical help tickets submitted via phone, email, and walk-ups - Background in installing and configuring operating systems, networked and local printers, and business applications\r
\tGood understanding of IT support ticketing systems\r
\tStrong problem solving and analytical skills\r
\tSolid understanding of MS Windows 10\r
\tVOIP (voice over IP) experience\r
\tMS Windows 7 in an Active Directory environment experience required\r
\tComprehension of basic networking concepts\r
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If interested please email your resume to ryab093@kellyservices.com\r
Why Kelly\u00ae?
With Kelly, you\u2019ll have direct connections to leading IT organizations in the best companies around the globe\u2014offering you the chance to work on some of today\u2019s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 95 of the Fortune 100\u2122 companies, and more than 9,000 IT hiring managers turn to us each year to access the best talent: people like you.
Last year we found 10,000 opportunities for IT professionals. Let us help advance your career today.
About
Kelly Services\u00ae

As a workforce advocate for over 70 years, we are proud to have a role in managing employment opportunities for more than one million workers around the globe. We employ 550,000 of these individuals directly with the remaining workers engaged through our talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]]

Company info

Kelly Services, Inc.
Website : http://www.kellyservices.com

Company Profile
William Russell Kelly founded the company in Detroit on October 7, 1946, operating as the Russell Kelly Office Service. He is widely credited with pioneering the modern temporary help industry. The company was renamed Kelly Girl Service in 1957, and it became Kelly Services® in 1966 to reflect the growing services of the company. Established in the International Marketplace In 1968, Kelly Services opened its first international office in Toronto, Ontario, Canada. The company’s first European office opened in 1972 in Paris, France. Today, we offer a full suite of outsourcing, consulting, and staffing solutions—delivered globally from over a 70-year heritage of dynamic talent innovations. Total Sales Revenue in 2016 was $5.3 billion. Fortune U.S. Rank Kelly Services is currently ranked 490 in the Fortune 500 list of America’s largest companies.

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