Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
Desktop Support Technical Team Lead
Verathon Inc.
Bothell, WA
Apply Now >
Desktop Support Technician- Fort Lewis, WA
Modis Staffing
Tacoma, WA
Apply Now >
It Desktop Support Technician
Resource Solutions Group, Inc.
Bellevue, WA
Apply Now >
Help Desk Technician - L2
Harvey Nash
Seattle, WA
Apply Now >
Sr. Help Desk Support Technician
Inspirus Credit Union
Tukwila, WA
Apply Now >
View more jobs in Seattle, WA
View more jobs in Washington

Job Details

Desktop Support Technician

Company name
Tableau Software, Inc

Location
Seattle, WA

Apply for this job






5 hit(s)   |  1 times apply

Profile

What you'll be doing...

*LI-AL1

As a Desktop Support Technician, you will provide outstanding IT customer service and act as the primary contact for the executive and leadership team. In addition, you will also support employees, management, customers, partners, and vendors.

Some of the things you’ll be doing include…

Answer staff questions in person and via phone on all company supported applications.

Conduct on-site and remote troubleshooting of computer problems.

Receive customer trouble tickets, analyze and take corrective action.

Advise staff on appropriate action.

Remove and add system permissions for customers.

Serve as liaison between staff and the technology department to resolve issues and train & orient new staff members.

Document resolutions for future reference.

Perform hardware and software installations.

Traveling nationally (optional) to support employees at our office locations and customers at our annual conference.

Who you are…

Experienced.

3 years of tier 2/3 Desktop Support in an enterprise environment that includes working independently. 1 year experience supporting executives.

Tech Savvy.

Advanced knowledge of systems and applications, including but limited to, MS Windows 7 & 10, MS Office (including O365), Mac OSX, and Linux. Experience with Visual Studios, Cisco CallManager, and ServiceNow is highly advantageous.

Communication.

Strong verbal and written communication, interpersonal, teamwork, and customer service skills.

Service Minded.

Excellent customer service skills, and always consider the impact on the customer when making a decision.

Detail Oriented.

Can easily author training guides and process documentation.

Independent.

Can work in a satellite office with minimal guidance.

Physical Strength.

Ability to lift up to 40 pounds.

You are a Recruiter!

Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world!

Tableau Software is an Equal Opportunity Employer

Categories

Customer Service

Tableau Software

Company info

Tableau Software, Inc
Website : http://www.tableausoftware.com

Company Profile

Similar Jobs:
Desktop Support Technician
Location : Bellevue, WA
Desktop Support Technician Robert Half • Bellevue WA Job #664002550 Robert Half Technology has an immediate need for a Desktop Support Technician with the ability to present complex technical information to non-technical users. If...
Desktop Support Technician
Location : Kirkland, WA
FusionTek is an established MSP with clients in the Seattle, Kirkland and Washington DC areas. We specialize in providing top-notch network and computer support and IT consulting services to small and mid-size businesses.\nWe are ...
Helpdesk Technician
Location : Seattle, WA
Title: Helpdesk Technician Location: Seattle, WA We seek an energetic Helpdesk Technician to join our Corporate IT team. We have a fun, collaborative environment where the Corporate IT team partner with systems engineering, networ...
I was facing the seven-year itch at my previous workplace. Thanks to EmploymentCrossing, I'm committed to a fantastic sales job in downtown Manhattan.
Joseph L - New York, NY
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
HelpDeskCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
HelpDeskCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 HelpDeskCrossing - All rights reserved. 168