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Senior Desktop Support/Systems Administrator

New York City, NY

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Description of Responsibilities We are a leading Private Equity firm based in NYC with offices around the world. As we grow and expand our organization, we are looking to hire an experienced desktop support engineer to take responsibility of day-to-day support of our desktop and server systems. This person will assist in managing all hardware and software technologies across the firm while participating in new projects and upgrades! Key Responsibilities: u2022 Providing all levels of support for the firmu2019s technology infrastructure and operations. u2022 Installation, configuration and deployment of new workstation hardware and software. u2022 Troubleshooting and repair of computer hardware and software. u2022 Monitoring infrastructure and associated devices (e.g. desktops, servers, etc.). u2022 Managing equipment maintenance (service checks, software updates and patches, etc.). u2022 Other special projects as assigned by Management to improve administration of the technology infrastructure. Qualifications: u2022 B.S. degree in Information Technology, Computer Science, Engineering or equivalent field. u2022 4-5 years of relevant experience supporting a firmu2019s technology infrastructure (preferably within the Financialu00a0Services industry). u2022 Basic background and experience with business application troubleshooting (MS Windows, MS Office), hardwareu00a0installations, upgrades, and repairs. u2022 Should be familiar with MS Windows 8/10, MS Office 2013-2016, Office 365, and concept of client/serveru00a0architecture. u2022 Have the mindset to solve technical issues under pressure, until the problem is completely resolved. u2022 Ability to work independently and take direction and ownership of assigned tasks and projects. u2022 Strong communication and customer service skills. u2022 Excellent written and verbal communication skills with the ability to present complex technical information to non-technical users. If interested, please forward resumes to ****

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