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Job Details

Help Desk Technician I

Company name
The Medical Center

Bowling Green, KY

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Job Details Under general direction provides technical support to end users with a high degree of customer service, expertise, and timeliness to ensure user productivity and satisfaction. Investigates and resolves software and hardware problems over the phone, remotely, in person, and\/or via email. Responsibilities include installing, diagnosing, repairing, maintaining, and upgrading PC hardware, peripherals, printers and other equipment to ensure optimal performance. Minimum Qualifications: Work Experience, Education & Training: Level 1 Associate Degree in CS, CIS or closely related field two year technical degree or equivalent in a computer related field High school graduate or equivalent and two years related technical experience required. Certification: Must obtain CompTIA A and Dell Parts Direct Warranty certification within 1 year of hire date. Must maintain active certifications.

Company info

The Medical Center

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