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Job Details

Desktop Support

Company name
SmartSource, Inc.


East Aurora, NY

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Job Description
Summary: SmartSource is in need of 2 Desktop Technicians for a 6 month opportunity starting immediately in East Aurora NY. A certification is ideal and all people must have some background in an enterprise organization. Work will be performed during normal business hours unless otherwise mutually agreed upon. 8 AM - 430 PM Local time are the hours\r\rAs a Services Tech, you’ll work in a dynamic environment supporting our clients. You’ll have the opportunity to utilize your technical skills and continue to learn new ones all while having fun. \r\r Support clients in person and over the phone \r Troubleshoot end user desktop issues with Windows and printer technology\r Troubleshoot MAC Book users. \r Track fixed assets and inventory \r Educate and set up new users, including imaging, new hardware \r\r

Job Requirements
Qualifications:\r\r Must pass a criminal and drug background check\r Enterprise experience is required\r 1-2 years working on MAC’s (MACBOOK)\r A Certification is a plus\r Education requirements and 2 minimum year experience. \r Experience in LANs, WANs, Personal Computers, messaging and server software applications \r Understanding of large account environments and protocol required. \r Ability to multitask with strong organization and time management skills. Able to respond effectively to inquiries or complaints in a timely fashion.\r Must have excellent communication and customer service skills. \r\r\r

Company info

SmartSource, Inc.
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Company Profile
SmartSource offers its clients a wide range of IT staffing solutions. Depending on your requirements, one of our defined programs may fit your needs or we can custom tailor a solution that meets your specific requirements; either way, SmartSource programs deliver proven value. Our core business is recruiting qualified candidates and helping customers achieve success with IT resources. SmartSource has a broad range of specialists, available nationwide, ready to assist on your information technology projects.

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