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Job Details

Technical Support Specialist - New York

Company name
Robins Kaplan LLP

Location
New York City, NY, United States

Employment Type
Full-Time

Industry
Customer Service, Help Desk, It

Posted on
Jan 23,2020

Valid Through
May 07,2020

Apply for this job






Profile

\u003cp style=\u0022text-align: justify;\u0022\u003eRobins Kaplan LLP, a national law firm, has an exciting opportunity in our New York City location for an experienced individual with a passion for excellence. In this role, you will provide best-in-class customer service while providing direct support in the day-to-day operations of computer application software, computer hardware, and mobile devices.\u003c/p\u003e
\u003cp style=\u0022text-align: justify;\u0022\u003e\u003cstrong\u003eTechnical Support Specialist Job Responsibilities\u003c/strong\u003e\u003c/p\u003e
\u003cp style=\u0022text-align: justify;\u0022\u003eThe Technical Support Specialist job responsibilities include working directly with users to understand application needs, training/orientation of new users on software, hardware and phone needs, troubleshooting hardware and software problems, coordinating the installation of new and upgraded software and hardware, maintaining the Billback cost recovery system, and special projects as assigned.\u003c/p\u003e
\u003cp style=\u0022text-align: justify;\u0022\u003e\u003cstrong\u003eTechnical Support Specialist Keys to Success\u003c/strong\u003e\u003c/p\u003e
\u003cp style=\u0022text-align: justify;\u0022\u003eWe\u0026rsquo;re looking for a self-motivated individual who takes pride in owning his/her job responsibilities, has impeccable customer service and communication skills, displays confidence in his/her abilities, and has a depth of technical knowledge.\u003c/p\u003e
\u003cp style=\u0022text-align: justify;\u0022\u003e\u003cstrong\u003eEducation and Experience\u003c/strong\u003e\u003c/p\u003e
\u003cp style=\u0022text-align: justify;\u0022\u003eBachelor\u0026rsquo;s degree. Experience in a legal technical support environment preferred.\u003c/p\u003e
\u003cp style=\u0022text-align: justify;\u0022\u003e\u003cstrong\u003eWhat you\u0026rsquo;ll like about working at Robins Kaplan:\u0026nbsp; \u003c/strong\u003e\u003c/p\u003e
\u003cp style=\u0022text-align: justify;\u0022\u003eRobins Kaplan is a well-respected national law firm. We offer competitive compensation and benefits, a respectful environment, the opportunity for rewarding and challenging work, a suggestion program where your ideas will be acknowledged and carefully considered, social events that bring us together, community service volunteer opportunities, and the opportunity to work with dynamic people who share a passion for doing exceptional work for our clients.\u003c/p\u003e
\u003cp style=\u0022text-align: justify;\u0022\u003eIf you\u0026rsquo;re excited about this opportunity and want to be considered, submit letter of interest and resume.\u003c/p\u003e
\u003cp style=\u0022text-align: justify;\u0022\u003e\u003cem\u003eRobins Kaplan LLP is an equal opportunity employer committed to building a diverse workforce\u003c/em\u003e\u003cem\u003e.\u003c/em\u003e\u003c/p\u003e
\u003cp style=\u0022text-align: justify;\u0022\u003e\u0026nbsp;\u003c/p\u003e,EqualOpportunityEmployerDescription:null,PayTransparencyPolicyStatement:null,MatchScore:1.0,HasApplied:false,ApplicationJobBoardName:null,ApplicationJobBoardId:null,DateApplied:null,Salaried:false,CompensationAmount:null,PublishingStatus:1,Links:[],BehaviorCriteria:[],MotivationCriteria:[],EducationCriteria:[],LicenseAndCertificationCriteria:[],SkillCriteria:[],WorkExperienceCriteria:[],JobBoardMemberships:[{JobBoardId:89cd1aa0-64c0-47fc-acfb-d665e8d9587c,PublishedInternal:true,PublishedExternal:false,ExternalPostedDate:null,InternalPostedDate:2020-01-23T15:46:14.827Z},{JobBoardId:e92fad16-ed94-4677-91b5-ae02bbaae78a,PublishedInternal:true,PublishedExternal:true,ExternalPostedDate:2020-01-23T15:46:14.827Z,InternalPostedDate:2020-01-23T15:46:14.827Z}],AssessmentUri:null,AssessmentStatus:null,OpportunityIsClosed:false,TravelRequired:null,TravelDescription:null,SupervisorName:null});

Company info

Robins Kaplan LLP
Website : http://www.robinskaplan.com

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