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Job Details

IT Support Specialist

Company name
Investors Realty Inc

Location
Omaha, NE

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Investors Realty Inc., a reputable, well respected, regional commercial real estate company is seeking a team member to fill a permanent, full-time Information Technology Support Specialist position. This diverse position has been added due to the growth of the company and offers an opportunity to be a valued member of our team by applying your infrastructure, business application and enterprise software skills. This position reports to a well-rounded IT Manager, with many possibilities for learning and growth.\r
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This role is a cornerstone of IT customer support and the greater IT Operations team. As the IT support person, you are the first point of contact for the IT Department for the majority of the business and as such you have to command not only excellent technical and customer service skills, but the professionalism and initiative to get problems resolved quickly and efficiently.\r
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Basic responsibilities include troubleshooting, installing and performing repairs to hardware, software, and peripheral equipment. Overseeing the daily performance of computer systems, performing or ensuring proper installation of cable, operating systems, and appropriate software. Prepare evaluations of software or hardware, and recommend improvements or upgrades. Monitor and test backups.\r
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Basic Qualifications\r
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\tMinimum 2-3 years’ experience in Help Desk Support or an equivalent combination of education and experience.\r
\tGreat communication skills, able to clearly communicate steps to resolve end user’s issues\r
\tBasic understanding and proficient knowledge of computer hardware and software\r
\tStrong Customer Service mentality, enjoy working with end users, and strong multitasking ability\r
\tSmartphone support experience\r
\tSelf-starter, ability to work independently, strong problem solving and root cause analytical capabilities\r
\tPositive working attitude and a committed team player\r
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At Investors Realty Inc, we provide team-oriented, customer focused, best-in-class real estate solutions.  Our employees are self-motivated problem solvers who work well in a culture that emphasizes team work and communication.  If you enjoy this culture, we would love to talk to you!

Company info

Investors Realty Inc

Company Profile

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