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Help Desk Analyst III

Cockeysville, MD

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Help Desk Analyst III
Robert Half

Job #714789180
Looking for a star Help Desk Technician in the Greater Baltimore area! Responsibilities: ? Swing shift support ? 4:00pm to 1:00am M-F ? Provide courteous and timely response to calls and requests for support ? Utilize ServiceNow to log, update and manage incidents and service requests ? Provide support for common business applications such as Microsoft Office Products (O365), Citrix, Web browsers, Symantec Antivirus, and Oracle ? Image, configure and deploy PC and Mac computers ? Perform Account Management functions utilizing Active Directory ? Install software and applications ? Adhere to established processes and procedures ? Strong communications skills and pleasant phone demeanor are essential Experience: ? 5 years of technology experience, preferably in a fast-paced environment ? Windows Workstation OS 7 and 10 ? Active Directory Users Computers ? Maintaining and upgrading computers utilizing SCCM ? Providing user support on the phone and in person ? Installing software and applications ? Removal of viruses and malware Please email ~~~ for immediate consideration.
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at ~~~ to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Req ID:
Functional Role:
Help Desk/Tech Support III
Postal Code:
$50,000.00 to $55,000.00 per year
MS Office 365, Active Directory, Cisco Products, MS SCCM - System Cntr Config Mgr
Updated 08/11/2018

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