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Customer and Client Support Specialist

Company name
FTI Energy


Alexandria, VA

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FTI Energy has an exciting opportunity available for a personable and upbeat candidate looking to boost their experience in customer relations & client coordination as an associate or start their entry level career in the marketing, advertising & sales fields!This immediate full time opening for a Customer and Client Relations Specialist, being made available by our client (a trendy and progressive local marketing boutique focused on customer acquisition & customer support) is the perfect opportunity for an individual who possesses a big-picture mentality and is able to help with the expansion of new locations.The Customer and Client Relations Specialist must demonstrate unmatched interpersonal skills and be able to become the “face of the company for the client. Restaurant, Retail, and Hospitality professionals particularly excel in this position as they are able to apply a personal touch to all consumer interactions.Our local firm has developed a reputation for attracting exceptional individuals who are passionate about customer service & client care and who excel in a performance driven environment. Those individuals who demonstrate leadership ability in this entry level Customer and Client Relations Specialist role will also be considered for higher level management positions after an initial evaluation in the first few months. We do not expect you to be an expert on day one, but through extensive training, there will be many opportunities to demonstrate your management ability.Required Tasks:Engage with the targeted audience in a professional and welcoming manner and determine qualification statusAlign customer needs with product and service offeringsCreate lead generations for high profile clientsPromote brand awareness in the fieldProvide exceptional customer support & client careWhat Makes Us Different?Our tailored marketing and advertising campaigns allow them to use a more personal approach to the development and growth of their promoting brands. Our philosophy emphasizes the importance of leading by example and having a comprehensive understanding of the entire business model. Our training program provides exposure to all facets of the campaigns as well as an opportunity for entry level roles to grow into leadership and management positions. Finally, our progressive management culture is unlike any other firm, where the development of team members is as important as the customer support services rendered.Our management team search is focused on individuals who are dedicated to consistently driving high standards and achieving customer service, client relations and client care excellence. Those who enjoy a small-company-feel, are adept at building relationships, and have a single-minded focus on delivering quality should apply.Although limited related experience is required with this entry level position, the following critical attributes are preferred:Above average people & communication skillsExcellent leadership qualities and winning attitude\/great work ethic\/ambition to succeedSome benefits of the Customer Relations & Client Coordinator Position:Comprehensive Paid Training by a National Manager; National and International Travel for Company Events; Opportunity for Community and Charity Involvement; Flexible Scheduling; Numerous Advancement OpportunitiesQualifications:Experience in customer service, client relations, customer support, client care or

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FTI Energy

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