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Job Details

Technical Support Representative

Company name
United Technologies Corporation

Location
Syracuse, NY

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Technical Support Representative

in

Syracuse

New York

Job ID:

59111BR

City:

Syracuse

State:

New York

Country:

United States

Category:

Aftermarket & Service: Product & Technical Service

Job Type:

Description:

UTC Climate, Controls & Security is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable and high-performance buildings. UTC Climate, Controls & Security is a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.

Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.

Transicold helps improve the transport and shipping of temperature-controlled cargoes with a complete line of equipment and services for refrigerated transport and cold chain visibility. For more than 40 years, Carrier Transicold has been an industry leader, providing customers around the world with the most advanced, energy efficient and environmentally sustainable container refrigeration systems and generator sets, direct-drive and diesel truck units and trailer refrigeration systems.​

RESPONSIBILITIES:

The key objective of this position is to support the North America Truck/Trailer Dealer Network with aftermarket parts expertise. Main duties include managing service parts catalogs, setting up and maintaining service parts and kits, and providing technical support to internal and external customers.

Qualification:

Excellent communication skills

Knowledge of Truck/Trailer Transport Refrigeration products and equipment

Ability to read engineering drawings

Ability to use PartsLister, Windchill, JDE, BaaN, Lotus Notes, Excel, Word, or similar programs

Education:

Bachelor's degree with 0-2 years experience

OR

Associate's degree with 5 years experience in technical support

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Qualification:

Excellent communication skills

Knowledge of Truck/Trailer Transport Refrigeration products and equipment

Ability to read engineering drawings

Ability to use PartsLister, Windchill, JDE, BaaN, Lotus Notes, Excel, Word, or similar programs

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Company info

United Technologies Corporation
Website : http://www.utc.com

Company Profile
United Technologies (UTC) is a diversified company that provides a broad range of high-technology products and services to the global aerospace and building systems industries. Our commercial businesses are Otis elevators and escalators and UTC Climate, Controls & Security, a leading provider of heating, ventilation, air conditioning, fire and security systems, building automation and controls. Our aerospace businesses are Sikorsky aircraft and the new UTC Propulsion & Aerospace Systems, which includes Pratt & Whitney aircraft engines and UTC Aerospace Systems aerospace products. The company also operates a central research organization that pursues technologies for improving the performance, energy efficiency and cost of UTC products and processes.

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