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Desktop Support Analyst I

Burlington, VT

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Contract Duration: 4 months nPay rate - $ 21 per hr on w2nMUST BE US CITIZENS and must have own vehicle. nNote : This is a driving position must use own vehicle and pass motor vehicle check. Available to work a flexible schedule (including days, nights, weekends and holidays).nDesktop Support Analyst I will responsible for providing first level support to users of various desktop applications such as Microsoft.  Ability to multi-task and support high level of trouble shooting user issues via telephone and remote applications.nProvide technical support on operational or maintenance aspects of system equipment.nDiagnose mechanical, hardware, software and systems failures, using established procedures.nBasic technical understanding of Wi Fi networks, switches and routers.nPerform remote, on-site or in-house servicing and/or repair of company products/services.nToshiba laptop running Window 7 / 10, Microsoft Office 2013, Internet Explorer 11n Wyse Thin Appliance using CitrixnSignature Capture DevicenReceipt PrinternCorded ScannernNetgear/Aruba RouterRequired SkillsRequired ExperienceBasic QualificationsnHigh school diploma or equivalentnOne year technical support experience

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