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Job Details

Field Technical Support Rep IV

Company name
Kforce Inc.

Herndon, VA

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Field Technical Support Rep IV




Job #683112841

Kforce Inc. is immediately adding a full time Field Technical Support Representative IV to our team in support of our enterprise technology solutions client in Herndon, Virginia (VA). Our client is an end-to-end services company providing information technology and consulting services to businesses and governments.Responsibilities:

Responsible for VTC services and traffic planning

Provide Tier III support for VTC systems

Support O&M projects

Maintains data, voice or video network hardware and systems

Investigates and resolves network and hardware matters of significance

Researches, analyzes, isolates and resolves errors

Assesses and updates older networks as needed and in accordance with specified plans

Provides technical support on data, voice or video networks for internal and / or external customers

Answers technical questions

Recommends and implements approved course of action

Provides technical leadership for data or voice network problem escalation and resolution

High School diploma or GED / equivalent required

Cisco certifications preferred

ITIL v3 Foundations certification

5 years progressive experience in networking or related areas

Two or more years of experience in Cisco Routers and Switches, data, voice or video networks

Experience working with current network systems and networking principles, data, voice or video

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Compensation Type:


Updated 06/12/2018

Company info

Kforce Inc.
Website :

Company Profile
Kforce is a professional staffing services firm. Our name stands for KnowledgeForce® describing our highly skilled professionals, knowledge gained from over 50 years of experience, and the power of our team to provide the Right Match™. We provide flexible and direct hire staffing professionals in Technology and Finance & Accounting, engaging over 23,000 highly skilled professionals annually with more than 4,000 customers. At Kforce, Great People = Great Results. Our national network of 60 offices, two national recruiting centers, and over 2,000 staffing specialists supports our ability to meet the needs of customers of all sizes, including 70% of the Fortune 100. Our vision is to be “the firm most respected by those we serve.” Our client centric Knowledge Staffing Model allows for on-demand identification and delivery of top talent through progressive recruiting strategies and advanced technologies.

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