Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Rancho Santa Margarita, CA
View more jobs in California

Job Details

Help Desk Support Technician Job

Location
Rancho Santa Margarita, CA

Apply for this job






4 hit(s)  

Profile

_________________________________________________________________________________


Applied Medical is a new generation medical device company with a proven business model and commitment to innovation that has fueled our rapid business growth and expansion. Applied Medical has been developing and manufacturing advanced surgical technologies for nearly 30 years, and has earned a strong reputation in healthcare. Our dedication to delivering the highest quality products and unique business positioning, provides our team members with the unique ability to contribute in a larger capacity than is possible in typical positions.


Position Description


As a Help Desk Support Technician you will be responsible for working within the framework of a team and performing the following activities:


Provide computer, software and telecom technical support to company team members as part of Applied's IT Help Desk
Receive and respond to phone and email requests for technical assistance in a call center environment and log the issue in a Help Desk management system
Provide first tier support for other peripheral equipment such as printers, scanners, copiers and audio visual systems
Perform user account management, system monitoring, user education and other administrative tasks
Position Requirements


This position requires the following skills and attributes:


Strong PC, application and network troubleshooting skills
Proven verbal and written communications skills supporting end users in a call center environment and using remote support tools when required
Top tier customer service skills and a commitment to the quality of the customer's experience
Hands on experience with Windows XP/W7, Active Directory and Microsoft Office
Minimum 2 years prior Help Desk or Desktop support experience
Experience with end user desktop support in a multi-building, corporate campus environment
Preferred


The following skills and attributes are preferred:


Posses a high level of independent judgment within established procedures
Bachelor's degree in CIS, MIS or a related field
Windows 7 and Office 2007/10 experience
Third party software familiarity, install and troubleshooting
Strong knowledge of TCP/IP, DNS, DHCP and VLAN's
Familiarity with network cable and ability to make and crimp network cables
Ability to use Fluke for network testin g
Benefits




Training and mentorship with ongoing learning and development courses
On-campus wellness activities
Comprehensive medical and dental coverage
Education reimbursement program
401(k) program with employer match
Generous vacation accrual and paid holiday schedule
Job Criteria:
Start Date:
Position Type: Full-Time Permanent
Years of Experience Required:
Education Required:
Overnight Travel:
Vacation Time:

Company info

Sign Up Now - HelpDeskCrossing.com

Similar Jobs:
HELP DESK - CONTRACT TO HIRE - SANTA ANA, CA - AT-Tech • Santa Ana CA Job #699957109 Job Description: Our client has a contract to hire opportunity in Santa Ana, California for a Help Desk Technician who has 2 years of experience...
Help Desk Technician (Part Time)
Location : Irvine, CA
Job Description An employer is looking for a Help Desk Technician to work for a non-profit company in Irvine, Ca. This is a 4 month contract to hire that is part time 20 hours a week. It has the possibility of becoming 40 hours a ...
Service Desk Analyst
Location : Santa Ana, CA
Company Summary =============== First American Financial Corporation (NYSE: FAF) operates through its family of companies to help people achieve and protect their dream of homeownership. First American was named one of FORTUNEs 1...
I was facing the seven-year itch at my previous workplace. Thanks to EmploymentCrossing, I'm committed to a fantastic sales job in downtown Manhattan.
Joseph L - New York, NY
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
HelpDeskCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
HelpDeskCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 HelpDeskCrossing - All rights reserved. 168