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Job Details

Technical Support Specialist

Company name
NESCO Resources

Location
Waukesha, WI

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Profile

Job Description: o Compare purchase order and quotation information: \u2022 Pricing \u2022 Terms and Conditions \u2022 Quantities \u2022 Special Requirements o Collaborate with Proposals and Sales to resolve order discrepancies. o Create material numbers and order packets for design engineers: \u2022 Use customized software to generate material numbers \u2022 Create packets that include all pertinent documentation required for proper design and production \u2022 Communicate special requirements o Process customer changes against open sales orders o Communicate information between engineering, marketing, scheduling, and customers o Accumulate data for metrics and process tracking. o Understand and utilize lean tools and concepts to drive continuous improvement. o Other duties as assigned. Basic Qualifications: \u2022 Ability to work in the United States on an ongoing basis without company sponsorship. \u2022 Minimum of 3 years of product, customer service, inside sales, or proposals experience in a technical field Preferred Criteria: \u2022 Technical degree \u2022 Minimum of 5 years of product, customer service, inside sales, or proposals experience in a technical field \u2022 Minimum of 1 year of experience using ERP and quotation systems Position Criteria: \u2022 Excellent oral, interpersonal and written skills with the ability to effectively communicate \u2022 Detail oriented, with the ability to manage multiple projects simultaneously and work to deadlines with a high degree of accuracy \u2022 Knowledge of Microsoft Office (Word, Excel, Power Point), SAP or other ERP related system and the ability to utilize such tools to analyze data and solve routine problems

Company info

NESCO Resources
Website : http://www.nescoresource.com

Company Profile
The company built its reputation around the quality of its technical support services and the talent of its employees. In many cases, the company s operations were considered an extension of our customer's technical department.

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