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Telecommute Travel Help Desk Support Specialist

Location
Des Moines, IA

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A travel company is in need of a Telecommute Travel Help Desk Support Specialist.nIndividual must be able to fulfill the following responsibilities: Answer and accurately process incoming telephone calls, e-mails, and web chat sessions Deliver extraordinary customer service Completing air, car, hotel, rail, cruise, and tour reservationsnPosition Requirements Include: On-site 5-8 week training program then ability to work remote High School Diploma or equivalent 2-4 years of travel experience, and the equivalent of 2-4 years of customer service Demonstrated knowledge of PC-based systems, GDS systems, and internet Ability to creatively problem solve and identify alternatives Ability to correctly apply new systems, products, services, policy changes, etc., to job duties

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