Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Rochester, NY
View more jobs in New York

Job Details

IT Support Engineer Help Desk

Company name
CoverWallet

Location
Rochester, NY

Apply for this job






7 hit(s)   |  2 times apply

Profile

CoverWallet is looking for a IT Help Desk to join our team in Rochester.Who we are:We’re a post Series B funded startup looking to reinvent the way small businesses understand, buy and manage their insurance. We’re just over two years old, and have raised $30 million from top tier VCs (Foundation Capital, Union Square Ventures, Two Sigma, Index Ventures, and Founder Collective), and have built an incredible team. You can read more about our approach in recent press:The Wall Street JournalInsurance JournalAlleyWatch What the IT Help Desk is All About:We’re looking for an partial\/full-time IT Support Engineer that provides technical assistance for our ~100 employees staff, in Rochester and Manhattan offices. We do also operate overseas in Europe. This person will work in a dynamic and fast-growing team, communicating via chat, email.Sound good so far? Read on to see if you’re a fit.What You’ll Bring to the Table:Provide 1st level technical support; answering support queries either via phone, email, or ticketing portal.Support users in the use of equipment by providing necessary training and advice.Basic programming and support of legacy and VOIP desktop phones.Basic knowledge of security and data protection compliance programs.Take ownership of user problems and be proactive when dealing with user issues.Provides appropriate communication to other technical support staff.Assist with management and tracking computer inventory.Must Haves:Associate’s degree in related technical discipline, or equivalent combination of education and experience.Exceptional customer service skills, including outstanding oral, written and interpersonal communicationsExperience with VOIP, CRM and Access Control systems a plus.Knowledge of cloud based technologies and applications.Remote work capabilities.Ability to work independently and as part of a team

Company info

CoverWallet

Company Profile

Similar Jobs:
Full Time 40 hours Grade 055 Medical Center Info. Systems Responsibilities General Purpose: General responsibilities include but not limited to: Install and maintain application integration software and layered products on sev...
ECM Help Desk Coordinator
location Rochester, NY
Full Time 40 hours Grade 009 Event and Classroom Management Schedule 7AM-3:30PM Responsibilities General Purpose: Provide outstanding customer service to faculty, staff and students through the support of information technolog...
ECM Help Desk Coordinator
location Rochester, NY
Full Time 40 hours Grade 009 Event and Classroom Management Schedule 7AM-3:30PM Responsibilities General Purpose: Provide outstanding customer service to faculty, staff and students through the support of information technolog...
I was facing the seven-year itch at my previous workplace. Thanks to EmploymentCrossing, I'm committed to a fantastic sales job in downtown Manhattan.
Joseph L - New York, NY
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
HelpDeskCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
HelpDeskCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 HelpDeskCrossing - All rights reserved. 21