Robert Half Technology is seeking a candidate for one of our client's Helpdesk. Under moderate supervision, this person maintains, analyzes, troubleshoots, and resolves PC Mac hardware and software issues and identifies network problems related to PCs and Macs. They will also install and configure PC and Mac software and hardware, and perform repairs, upgrades, and replacements as needed. They will support and maintain user account information including rights, security and systems groups. This person also tracks problem history, documents processes, problems, and resolutions.
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
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The intersection of technology and people â€” it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
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All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
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Help Desk/Tech Support I
$15.00 to $18.00 per hour
1 year minimum of Help Desk experience Provide excellent technical support service to our employees freelancers Troubleshoot and repair workstation hardware and software Troubleshoot and repair general network connectivity Troubleshoot remote users by phone Some office facilities/admin functions might be required Experience using a ticketing system Ability to diagnose and resolve hardware and software problems Solid knowledge of PC Operating Systems (Both Windows 7, MAC OSX required) Solid understanding of mobile devices and operating systems (iOS, Android, Windows) Experience performing hardware and software upgrades
Website : http://www.roberthalf.nl/
Founded in 1948, Robert Half International Inc. (NYSE symbol: RHI) is the world's first and largest specialised staffing firm. RHI is a recognised leader in professional staffing and consulting services, and is the parent company of Protiviti®, a leading independent internal audit and business and technology and risk consulting firm.