Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in San Diego, CA
View more jobs in California

Job Details

Software Applications Analyst - Credit Union Software

Location
San Diego, CA

Apply for this job






4 hit(s)  

Profile

Software Applications Analyst - (Credit Union Software)
in
San Diego
California
Job Description
Symitar, a Jack Henry & Associates brand, is currently looking for an Applications Analyst to join our Episys SymConnect Support team. The Applications Analyst is primarily responsible for credit union software installation and configuration. The role ensures that all phases of the implementation process is completed within the boundaries of service level standards. This position acts as a subject matter expert to support clients and vendors in troubleshooting connectivity and technical issues related to the product.
MINIMUM QUALIFICATIONS
Minimum of 3years of operations experience in a financial institution, an accounting related role or a technical support role.
PREFERRED QUALIFICATIONS
Previous experience in providing phone support to customers.
Experience providingtroubleshooting on connectivity and 3rd party interfaces.
Associate’s or Bachelor’s degree preferred.
Previous credit union experience is a plus.
Strong knowledge of data conversion methods.
Strong knowledge of software platforms and operating systems.
Able to successfully install new or enhanced software applications.
Able to train customers on use of software applications.
Able to communicate with customers and provide outstanding customer service.
Able to perform troubleshooting and involve appropriate resources to resolve.
Able to meet aggressive deadlines.
Customer service oriented
Experience with Episys core database and functions
Experience with using SOAP UI
Experience with using AIX
ESSENTIAL FUNCTIONS
Provides remote or on-site software installation services. Ensures software applications are installed and fully functional.
Prior to the installation, analyzes the customers’ existing products and consults with customer to map current system to the JHA product.
Consults with customers to define parameters within the software application.
Trains the customer on use and feature functionality of the application.
Communicates the customer’s needs/expectations to appropriate personnel.
Notifies appropriate personnel of any application issues.
Interacts with Project Manager on various issues.
May assist customers in validating accurate conversion of all data.
May analyze transaction processing.
Mentors and provides training to employees.
Provides level 1 software connectivity troubleshooting
Equal Employment Opportunity
Applicants for U.S. based positions with Jack Henry & Associates must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Jack Henry & Associates, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Females, minorities, veterans, and individuals with disabilities are encouraged to apply.
REQNUMBER: 15233-1A
Apply Now
Apply Now
Share

Company info

Sign Up Now - HelpDeskCrossing.com

Similar Jobs:
Help Desk / Client Solutions Specialist
Location : San Diego, CA
Help Desk / Client Solutions Specialist in San Diego California Kforce is currently seeking a Help Desk/Client Solutions Specialist to join our client's team in San Diego, California (CA).Summary: In this role, you will be respons...
User Support Technician
Location : San Diego, CA
User Support Technician in San Diego California User Support Technician job details: location:San Diego, CA salary:$20 - $22 per hour date posted:Friday, June 15, 2018 experience:Entry Level job type:Temp to Perm industry:Professi...
I like the volume of jobs on EmploymentCrossing. The quality of jobs is also good. Plus, they get refreshed very often. Great work!
Roberto D - Seattle, WA
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
HelpDeskCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
HelpDeskCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 HelpDeskCrossing - All rights reserved. 168