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Job Details

IT Desktop Support

Company name
Integrated Resources, Inc.

Christiansburg, VA

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IT Desktop Support

Integrated Resources, Inc.



Job #665201418

Role: IT Desktop Support Duration: 8 months Location: St, Christiansburg, VA-24073 Job Responsibilities: Respond to and resolve user problems with hardware, software and/or services for all desktop computing equipment. Respond to and resolve user problems with hardware, software and/or services for all desktop. Install and upgrade computer equipment and software. Proficient in hardware system components and peripherals (printers, scanner, wireless handhelds) Identify recurring issues, document and escalate to appropriate personnel. Represent technical bridge between technology groups and business units. Make recommendations for improvement in processes and procedures. Follow existing processes and use standard methodologies to carry out assigned tasks. Will be required to maintain inventory supplies (desktop hardware, toner, etc.). Participate on cross technology teams. Performs other related duties as assigned by management Active Directory familiarity. Proficient in installation, navigation, and support of Microsoft Operating systems up to and including Windows 10. Minimum Requirement. Minimum 6 months experience. Strong troubleshooting skills Knowledge mobile device operating systems such as IOS and Android Microsoft Office (Word, Excel, Outlook Email and Calendaring, PowerPoint, Access Documentation skills. Good oral and written communication skills. Problem solving skills. Ability to work independently or as part of a team Education: Associates Degree or higher.

Updated 05/15/2018

Company info

Integrated Resources, Inc.
Website :

Company Profile
Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. With today’s growing demand for talented and well qualified professionals, it’s more important than ever to partner with a company that employs innovative measures to meet your demands. Our expert team of highly trained counselors work hand in hand with every client forming a partnership of understanding and commitment. Our clients know that they can rely on us for prompt response times and reliable staff to meet their workforce demands. Our employees know that they can trust our support for their career development and personal growth. IRI is proud to be JCAHO Certified by the Joint Commissions of Health, MBE Certified by the State of NJ and the National Minority Supplier Diversity Council (NMSDC) and SBE Certified by the State of NJ.

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