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Help Desk Analyst I

Shakopee, MN

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Help Desk Analyst I
Robert Half

Job #700379375
You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the High Tech - Electronics field. The ideal candidate for this Help Desk Analyst position has strong problem-solving skills and a passion for making effective change within an organization. This Help Desk Analyst role is based in the Shakopee, Minnesota area. What you get to do every single day - Offer IT support for operating systems, productivity software, and a variety of other applications used internally - Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups - Diagnose recurring technical issues and implement solutions to address the root of the problems - Independently investigate and implement solutions to technical issues
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at ~~~ to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Req ID:
Functional Role:
Help Desk/Tech Support I
Postal Code:
- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement - ~~~ experience preferred - Microsoft Windows experience desired - Prior experience with IT support ticketing systems - Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications - Comprehension of basic networking concepts - Experience in user administration and bug fixing in a client server environment
Updated 07/12/2018

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