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Job Details

Sr Programmer Analyst PEGA

Company name
American Express Company

Phoenix, AZ

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The Business Rules organization leads the global standardization, development and maintenance of highly complex business rules supporting the Global Services Group at American Express. Searching for Senior Developer to join our organization and add value on the evolution of our existing capabilities built on PEGA.
Job Responsibilities:

The PEGA resource will be responsible to plan, configure, test, implement, monitor and document as appropriate the business configurable aspects of PEGA applications within the GSG Organization
Will be responsible to evaluate user requests to determine feasibility, cost and time required to meet customer needs
Will be responsible for providing technical assistance whenever required
Will prepare the appropriate documentation to illustrate the sequence of steps that the system should follow and describe the activities and operations involved in the Business rules according to user requirements.
Will convert project specifications into PEGA Business Rules, entering program codes into the PEGA applications to run and test the Business Rules
Will be responsible to observe, evaluate and detect logic errors during program test, replace and modify to correct errors
Will work in conjunction with Business and Technologies to formulate plans outlining the steps required to create and configure business rules using structured analysis and design, will submit these plans to users for approval
Will analyze, review and alter Business Rules to increase efficiency or adapt to new requirements, write documentation to describe application configuration, logic and corrections
Will assist users to solve problems, recreating steps taken by user to locate source of problems and reconfigure business rules
Will responsible to provide technical assistance to users, monitor performance of Business Rules after implementation and oversee installation of Business Rules Qualifications
Should have over all experience of 3-6 with minimum relevant PEGA experience of 2.5 - 3 years
Bachelors or Masters Degree in Computer Science, Information Systems, Business Administration or other related field (or has equivalent professional work experience)
PEGA Certified Senior Systems Architect\/Certified System Architect
Should have Leadership & Management Skills
Good grasp of various iterative methodologies: Agile, Scrum, SAFE
Strong Expertise in design, development and management of Business Rules in PEGA
Good understanding of multiple PEGA frameworks: CPM Smart Dispute and Smart Investigation
Proven self-starter with creative thinking, strong analytical and problem solving skills
Proven Communication and Relation Management Skills
Technologies Proficient to understand how the current system fit with the enterprise-wide vision of World services Capabilities
Strong knowledge of SDLC Ability to work on multiple projects simultaneously
PC Skills, Experience with MS Office Suite (Intermediate)
Creative problem solving (Innovative)
Excellent technical and analytical aptitude
Self-starter with a curiosity and appetite for new technology
Teamwork & ability to multi-task
Excellent communication skills
Ability to influence and lead others
Ability to coach and mentor
Excellent Project management skills
Results driven
Willingness to understand the business and participate in discussions around project requirements

Company info

American Express Company
Website :

Company Profile
Each day, American Express makes it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services. An engine of commerce, American Express provides innovative payment, travel and expense management solutions for individuals and businesses of all sizes. Most of all, we help our customers realize their dreams and aspirations through industry-leading benefits, access to unique experiences, business-building insights, and global customer care. We enable our customers to do more and achieve more.

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