Modis IT has an immediate job opening for a Desktop Support job in Cedar Rapids, IA with a Fortune 100 company that is known globally as a leader in the Information Technology industry. This company has a progressive environment that will allow you to sharpen your skills with new technology, while allowing for a high degree of independence in your work. We are looking for a technician with the skill set outlined below who is looking to make a commitment to a long-term contract. If you or anyone you know is looking for a new opportunity, take a moment to review this job description!
Duties and Responsibilities:
Ability to remain current with changing technology as it relates to Customer Support
Troubleshooting abilities consisting of Windows XP - 10 operating systems, network infrastructure, network configuration and PC hardware
Knowledgeable in hardware, operating systems and networking
Install new / rebuild existing PC’s configure hardware, peripherals, services, settings, directories, storage, among others
Knowledge of wireless networking and VPN technologies
Hardware break/fix maintenance and support
Experience using a ticketing system, remote software, Active Directory
Knowledge and Skills Required:
Customer service experience
Excellent logical and problem solving-skills
Have exceptional communication skills, both written and oral
Be able to work independently as well as in a group setting
Excellent organizational and time management skills
Industry certifications preferred but not required
This Desktop Support job in Cedar Rapids, IA won't be open for long. If you are experienced in deskside support and considering new opportunities, we're interviewing candidates immediately ! Apply today!
Website : http://www.modis.com
As a global provider of IT staffing services, Modis connects the very best IT professionals to great opportunities at leading companies. And we do it every single day - for both temporary and permanent assignments and across virtually all industries. We use our insight, flexibility and expanded resources to anticipate the needs of leading tech companies and help them make exceptional connections with top tech talent.