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Virtual Technical Support Specialist

Birmingham, AL

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A real estate company has an open position for a Virtual Technical Support Specialist.nCandidates will be responsible for the following: Providing a world-class customer experience to Real Estate Agents, Brokers and Staff Working with Real Estate Agents, Brokers and staff to identify computer / software problems and advising on a solution Diagnosing and resolving technical hardware and software issuesnApplicants must meet the following qualifications: AA degree in Computer Science or related field 2 years in a high-volume, technical support role with focus on delivering a world-class customer service / experience Proper etiquette via engagement with agents/brokers in cloud based environment and phone Ability to speak and write clearly and accurately Demonstrated proficiency in typing and grammar Knowledge of relevant software computer applications and equipment

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