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IT Desktop Support

Corning, NY

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IT Desktop Support','18208728','','Helpdesk & Technical Support','US-NY-Corning','','Associate's Degree/College Diploma (±13 years)','Yes, 15 % of the Time','!*!
Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!
Duration: 12 months with possibility of extension or direct hire
Location: Painted Post, NY
Job Title: Desktop Support
Work Hours: Monday-Friday 8am-5pm
Pay Rates: $15-$18 an hour, based on experience and benefits choice
Day to Day Responsibilities:

Respond to and resolve user problems with hardware, software and/or services for all desktop computing equipment
Install and upgrade computer equipment and software
Proficient in hardware system components and peripherals (printers, scanner, wireless handhelds)
Identify recurring issues, document and escalate to appropriate personnel
Represent technical bridge between technology groups and business units
Make recommendations for improvement in processes and procedures
Follow existing processes and use standard methodologies to carry out assigned tasks
Will be required to maintain inventory supplies (desktop hardware, toner, etc)
Participate on cross technology teams
Performs other related duties as assigned by management  
Required Skills and Experience:

Associates Degree Required; Bachelor’s Degree Preferred
Active Directory familiarity
Proficient in installation, navigation, and support of Microsoft Operating systems up to and including Windows 10
Knowledge mobile device operating systems such as IOS and Android
Microsoft Office (Word, Excel, Outlook Email and Calendaring, PowerPoint, Access)
Documentation skills
Good oral and written communication skills
Problem solving skills
Ability to work independently or as part of a team
Additional Information

No third party resumes will be accepted
Drug testing and/or other employment-related inquiries may be conducted
All individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)!
Candidates must currently reside in USA or Canada
CTG is an Equal Employment Opportunity employer. CTG is an E-Verify Company
To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary requirements to **** ','!*!
CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.
CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.','IT Desktop Support

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