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Help Desk Analyst II
Do you excel at coming up with creative solutions to technical issues? Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We encourage you to apply to this Help Desk Analyst position, if you have strong problem-solving skills and a passion for making effective change within an organization. Located in Portland, Oregon, the Help Desk Analyst opportunity is a long term temporary role. Responsibilities - Provide IT support for operating systems, productivity software, and a variety of other applications used internally - Respond and follow up on technical help tickets submitted via phone, email, and walk-ups - Independently investigate and implement solutions to technical issues - Pinpoint recurring technical issues and present solutions to address the root of the problems
Technology doesn't change the world. People do.
As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.
Leader among IT staffing agencies
The intersection of technology and people â€” it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.
We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.
Apply for this job now or contact our branch office at ~~~ to learn more about this position.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
Â© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Help Desk/Tech Support I
$21.00 to $24.00 per hour
- Comprehension of basic networking concepts - Working knowledge of user administration and bug fixing in a client server environment - 3 years of prior experience - Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications - IT support ticketing system experience highly valued - Comprehensive knowledge of Active Directory - TCP/IP experience required - Deep understanding of Microsoft Office