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Job Details

Help Desk Specialist II

Company name
FLASH Technology Group LLC

Location
Annapolis Junction, MD

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Profile

Annapolis Junction, MD 20701

(map)

Current need for a Help Desk Specialist II with TS/SCI with a CURRENT

Polygraph.

Day or Swing Shift Options.

Looking for a candidate with excellent customer service skills.

Send resume to dmagruder@flashtg.com or apply directly on our website at www.Flashtg.com.

Serves as the initial point of contact, globally, for access to the Enterprise IT environment.

Interacts with IT users to resolve technical issues; responds to queries and completes service requests that originate by phone, web-based portals, email or other methods.

Reads, writes, and implements standard operating procedures and technical documentation.

Required IT Training and Certification

*Excellent Customer Service Skills

*CURRENTACTIVE polygraph

* Two years working with Microsoft Office applications amd troubleshooting proficiency.

* VTC experience, preferred, not required.

Education requirements:

AA and 2 yrs

Diploma and 4 yrs

BS and no exp

Generous Referral Bonus Program!

Date:

Mon, 30 Oct 2017 15:57:30 America/Chicago

Company info

FLASH Technology Group LLC
Website : http://flashtg.com

Company Profile
FLASH Technology Group LLC provides exceptional technology, training, and security services to the US Government and Intelligence Community. FLASH expertly engineers and develops systems that defend our nation and IT infrastructure, while enabling government agencies to accomplish their goals with an array of technology management expertise, services, and support. These include cyber security, Cloud computing, network and systems engineering, instructional systems and curricula design, and more. Our expertise in these areas is well regarded, and our team includes highly skilled and experienced professionals. We also have close working relationships with outside manufacturers, developers, and other experts we can call on for “moment’s- notice” consults. In many cases, these are the experts who “wrote the book” on various matters we want to address. FLASH also follows a unique business model— allowing us to minimize overhead, maximize benefits for our employees, and offer our partners and clients the best talent at reasonable costs.

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