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Job Details

Desktop Support

Company name

Roswell, GA

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Desktop Support

Robert Half



Job #683736099

Robert Half Technology is currently hiring a Desktop Support Technician in Roswell, Georgia.

If interested, please apply and email your resume to

Provide Tier 2 IT support for end-user computing devices to all employees and contingent workers in multiple offices around the world

Respond to incidents and requests within a ticketing system, and provide resolution within a complex fast-paced business environment

Deploy and troubleshoot end user computing devices including laptops, desktops, printers, and wireless devices

Install, configure, and troubleshoot Windows based operating systems, Microsoft Office, and Mac/Apple based operating systems

Configure and support remote including VPN client and connectivity

Interact with business end-users, Service Desk, engineering, IT Information Security, and technology providers

Provide a high level of customer service

Troubleshoots incidents and fulfills requests within established Service Level Targets

Receive little instruction on day-to-day operations and general instruction on new assignments from management

Workload may consist of 100-200 deployment/collection tasks and/or 25-30 desktop support incidents weekly

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at ~~~ to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Req ID:


Functional Role:

Account Executive/Staffing Manager







Postal Code:



$25.00 to $27.00 per hour


Minimum Associates degree in Computer Science, Information Technology, or equivalent work experience and technical qualifications required

Certifications preferred

Minimum 4 year experience in an information technology technical support position providing computer support and break/fix services

Experience in end-user support within a financial service environment preferred

Updated 06/12/2018

Company info

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Company Profile
Founded in 1948, Robert Half International Inc. (NYSE symbol: RHI) is the world's first and largest specialised staffing firm. RHI is a recognised leader in professional staffing and consulting services, and is the parent company of Protiviti®, a leading independent internal audit and business and technology and risk consulting firm.

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