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Job Details

Service Desk Technician

Company name
Medix Staffing Solutions, Inc.

Bolingbrook, IL

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Job Description
3 Month Contract to HireHelp Desk AnalystNorth Aurora, IllinoisNot able to provide sponsorship for now or in the futureOur client specializes in manufacturing and distributing sports performance nutrients. They are looking for a help desk analyst to help with their influx of tickets and training needing to be done.Responsibilities:Troubleshoot and resolve problems on a wide variety of commercial and proprietary software via telephone and on-site support.Provide desktop hardware and software problem identification and resolution for all PCs and related equipment following documentation with minimal supervision.Provide detailed documentation in the call tracking system.Coordinate and transition support to 2nd and 3rd level support when required.Reset user passwords as required.Install and configure, commercial PC softwareConduct follow-ups to ensure problem resolution and/or service requests are completed to user satisfaction.Requirements to apply:Experience working with Active DirectoryBachelors degree1-3 years experience working in a help desk settingGreat communication skillsFor more information or to apply please reach out to Talia at 312-487-5880

Company info

Medix Staffing Solutions, Inc.
Website :

Company Profile
Launched in 2001, Medix Staffing Solutions, Inc. was built on the principle of becoming a leading provider of staffing and recruiting options for clients and candidates across the Professional Services, Life Sciences, Healthcare and Information Technology industries. It’s with those very principles that we have been able to build a strong reputation in the industry and have been able to successfully service markets across the country throughout our 10 years of business. Our full line of service offerings allow us to cater to clients and provide seasoned professionals on a contract, contract-to-hire and direct hire basis.

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