Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Independence, MO
View more jobs in Missouri

Job Details


Independence, MO

Apply for this job



Job #714792310
Location: United States
Job Number: 18208527
CTG is seeking to hire a Client Support Analyst for our client in Bay Area, CA for 7 months.
About the role:
Provide MyChart Patient Portal support via phone to patients with activation of their account, resetting of passwords, navigation of the MyChart portal. Provide Tier 1 support of MyChart issues reported by the patient community.
Thoroughly document each issue in the ticketing system accurately and effectively to ensure seamless communication between departments.
This is a work from home position, all equipment will be provided by CTG.
Must have some flexibility in shift start time if call arrival patterns change and to cover PTO for other agents.
Occasional OT to help cover PTO.
• Previous experience working in a healthcare setting as either a medical assistant or central scheduler
• Previous experience working with an EHR (Electronic Healthcare Record) system
• Strong PC skills and can provide relevent examples of PC troubleshooting
• Bi-lingual with Spanish a plus (doesn’t have to be fluently)
• Strong interpersonal skills
• Good understanding of website navigation
• Good communication skills
• Previous experience working from home a plus
Please apply today and contact LaShonda Steward at ~~~
CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.
CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
Job: Healthcare & Hospital Implementations
Updated 08/11/2018

Company info

Sign Up Now -

Similar Jobs:
Enterprise Service Desk Specialist
Location : Kansas City, KS
POSITION SUMMARY: Under broad supervision, conduct operations in support of the Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incid...
It Support Specialist
Location : Kansas City, MO
IT Support Specialist Jobs IT Support Specialist Jobs in Missouri IT Support Specialist Jobs in Kansas City, MO IT Support Specialist HOK in Kansas City MO 64108 USA We are currently seeking an IT Support Specialist to join our te...
Desktop Support Specialist
Location : Kansas City, MO
Client Reference Code: 223317JOB SUMMARYProvide basic to intermediate desktop support on a variety of issues through identification, research, and resolution of technical problems.Manage assigned helpdesk tickets and phone calls u...
What I liked about the service is that it had such a comprehensive collection of jobs! I was using a number of sites previously and this took up so much time, but in joining EmploymentCrossing, I was able to stop going from site to site and was able to find everything I needed on EmploymentCrossing.
John Elstner - Baltimore, MD
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
HelpDeskCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
HelpDeskCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2018 HelpDeskCrossing - All rights reserved. 168