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Job Details

IT Helpdesk Technician

Company name
Glotel, Inc.


Providence, RI

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Exciting 3 months Contract-to-Hire IT Helpdesk Technician for a great client in the Providence, RI marketThe successful candidate will be tasked with the following:· Provide Windows based support on both the user and server side· Respond to trouble tickets, emails and calls to fix or escalate user issues · Provide exemplary customer service and support· Other tasks as requiredThe ideal candidate will be able to prove the following:· Some IT Helpdesk experience· Strong Windows Server experience on user and server side· Ability to report into Providence office on a daily basis· Strong customer service capabilities

Company info

Glotel, Inc.
Website :

Company Profile
"Glotel was founded in 1989 in London, England as a start-up telecom resources provider. We have evolved today into a niche provider of telecom solutions and resources, specializing in end-to-end project management and full turnkey solutions. Glotel’s USA headquarters are based in Chicago, and have offices from coast–to-coast with major offices in Atlanta and Dallas. We can provide IT and telecom resources in all 50 States and Canada, and can offer recommendations, depending on the scope of the project, to sister offices in over 60 countries and territories around the world."

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