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Level 1 Help Desk Technician

Company name
FirstPRO Inc

Hatboro, PA

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Level 1 Help Desk Technician

firstPRO, Inc.



Job #684941392

Our client in the Healthcare Industry is in need of a Help Desk Technician to provide level 1 support for end users with technical issues. This is a 3 month contract to hire with a converting salary range between $40,000-42,000/yr. Candidates that match the requirements listed are encouraged to apply. Responsibilities: Provide support for internal and external users with technical issues via phone and remote support Troubleshoot technical issues pertaining to hardware and software Provide exemplary customer service to all users needing technical assistance Provide network connectivity support when necessary Requirements: 1-3 years of experience working in a Help Desk role BS/AS, ideally in an IT related field (IT related certifications are acceptable) Strong MS Windows experience (through version 10) Experience with VPN and network connectivity is required Strong hardware experience with laptops, PCs, and other wireless devices

Updated 06/13/2018

Company info

FirstPRO Inc
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Company Profile
When I established firstPRO in 1986, our goal was to provide the very best talent in the marketplace. We have grown to over $30 million in annual revenue and are now one of the fastest growing independently owned firms in the country. In 2007, firstPRO was ranked #1 in Contingency Executive Recruitment, #4 Retained Executive Search, #9 in Temporary Employment and the #10 Fastest-Growing Women-Owned firm in Atlanta (certified by WBENC) by the Atlanta Business Chronicle. On behalf of all 138 employees, over 100 of whom are Atlanta-based recruiters, we remain passionately dedicated to our clients and committed to the professionals we represent.

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