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Job Details

Help Desk Specialist

Company name
Chameleon Integrated Services

O Fallon, IL

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Help Desk Specialist


O Fallon


Help Desk Specialist

Category: Domestic

Type: Contractor


Help Desk Specialist - Scott AFB We offer the latest training, great pay, and the opportunity to work with leading-edge technology!

We are a growing information technology company based in St. Louis Mo, and Bowie MD, that offers its employees a culture of success, diversity in the workplace and the ability to work with leading edge technology that is revolutionizing federal IT infrastructure.

Chameleon Integrated Services has expertise in operations management, quality systems, data operation and cybersecurity. We secure some of the most sensitive data for the Department of Defense and for other U. S. federal government agencies. We are known for the great care we take with clients and employees alike.

We believe in promotion from with-in.

The Position: We’re looking for a Help Desk Specialist. The shift is 08:00 am to 16:30 pm

We offer:

advanced training

Competitive Employee Health Insurance options including dental

100% company paid vision plan

401K plan with generous company match and no vesting period

100% company paid Life insurance

100 % company paid long and short-term disability insurance

Training allowance

PTO and more..

As Help Desk Specialist you will:

Monitor help desk system for incoming requests and resolve or escalate accordingly

Troubleshoot desktop, laptop, printer, hardware, software and other peripheral device issues

Fully document all steps and communication for each issue

Install and support business and clinical applications

Document processes and procedures

To perform this job successfully, you should possess:

An active DOD Secret Clearance.

Associate degree and 3 years of help desk experience

Demonstrate the ability to identify and solve complex problems independently and multi-task in a dynamic environment

Strong communication and customer relationship skills

Proficient in Windows PC and printer administration and maintenance, strong knowledge of Windows operating systems and Office suites, and basic network and security fundamentals

Will require a Security , Network , or A certification.

Candidates without a Secret Clearance (or higher) will not be considered.

The Location: St. Louis, MO

Chameleon Integrated Services is headquartered in the heartland of the nation and the heart of St. Louis, MO. This vibrant city offers some of the best hospitals in the country, leading educational institutions, professional and college sporting events, renowned cultural and culinary events including theatre, concerts, and festivals. “People on the river are happy to give”, and that’s why we offer free access to our Art & History Museums, Science Center, and our St. Louis Zoo which is ranked #1 in the nation.

Why Should You Apply?

Beyond the standard pay and benefits, Chameleon is a supportive and encouraging company that develops its’ employees professionally and offers opportunities for advancement from within. We are an open and diverse workforce with a focus on the individual and work/life balance. We believe that happy employees will deliver their best and satisfy our customers at the highest levels. If you are ready to be appreciated for your contributions, apply today!

“Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status”


Location O Fallon , IL

Minimum Experience (yrs):

Required Education: Associates

Salary: Open

Benefits: Dental

Heath Insurance


Retirement Savings Plan (401K)


Apply Now

Apply Now


Company info

Chameleon Integrated Services
Website :

Company Profile
Founded by Jeffery Kelley and Drew Acree, Chameleon Integrated Services (CIS) is registered and certified as an 8(a) and Small Disadvantaged Business (SDB) business with the Small Business Administration (SBA). Since 2003, CIS has provided Federal Government (Civilian and Department of Defense), State Government, Commercial business, and Non-profit organizations with qualified Information Technology (IT) professionals on a contractual basis. The Federal Government contracts with CIS because we can deliver on high visibility projects, on-time and on-budget. CIS manages IT Federal Programs that include VIP (very important personnel) such as Chief Information Officer, Deputies, and Political appointees.

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