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Job Details

IT Desktop Support

Company name
The Thor Group

Norfolk, VA

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IT Desktop Support

Thor Group



Job #666843592

IT Desktop Support Start or continue your career at one of premiere employers! This internationally recognized business leader, always on the forefront of cutting edge enterprise technology, has an opening for an IT Desktop Support professional. This position is a long term contract located in Christiansburg, VA. This position will allow you to grow in your technology skills and well as work with IT professionals in a state of the art manufacturing facility. Location: Christiansburg, VA (all work must be done onsite) Duration: 10 – 12 months, possibly longer Start: May 2018 REQUIRED: Strong troubleshooting skills Active Directory familiarity Proficient in hardware system components and peripherals (printers, scanner, wireless handhelds) Proficient in installation, navigation, and support of Microsoft Operating systems up to and including Windows 10 Knowledge mobile device operating systems such as IOS and Android Microsoft Office (Word, Excel, Outlook Email and Calendaring, PowerPoint, Access) Documentation skills Good oral and written communication skills Problem solving skills Ability to work independently or as part of a team Day to Day Responsibilities: Respond to and resolve user problems with hardware, software and/or services for all desktop computing equipment Install and upgrade computer equipment and software Identify recurring issues, document and escalate to appropriate personnel Represent technical bridge between technology groups and business units Make recommendations for improvement in processes and procedures Follow existing processes and use standard methodologies to carry out assigned tasks Maintain inventory supplies (desktop hardware, toner, etc.) Participate on cross-technology teams Perform other related duties as assigned by management Education and Experience: Required: Minimum of Associates Degree, or 6 months away from receiving an Associate’s Degree Contact: Thor Group Inc. ~~~ / ~~~ ~~~ Computer - Desktop - Micro Computer - Micro - Computer - Helpdesk - Information Technology - Customer Support - Customer Service - Computer - Desktop - Micro Computer - Micro - Computer - Helpdesk - Information Technology - Customer Support - Customer Service - Computer - Desktop - Micro Computer - Micro - Computer - Helpdesk - Information Technology - Customer Support - Customer Service

Updated 05/16/2018

Company info

The Thor Group
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Company Profile
Since 1975, THOR has been providing business solutions to thousands of clients. We provide ultimate resources that bring innovative and intellectual creativity, as well as freedom in selection of programs to achieve your company's objectives in the smartest most cost-effective manner.

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