Application Help Desk Support Jobs in New York

Emtec, established in 1964, provides technology-empowered business solutions for world-class organizations in the enterprise, federal, state and local government, and education markets. With offices in 14 cities in the U.S., Canada ..

Please note the hours for this job are Mon-Thurs 4pm-12midnight PRIMARY OBJECTIVES Provide second tier support of all desktop personal computers and related equipment and software within Thomson Reuters to ensure ..

Provides second-tier support to end-users for PC, server, ... problems that the first-tier of help desk support is unable to resolve. May ... resolution/escalation/tracking of requests for desktop support when..

... to provide level 2 technical support to over 4000 DOH staff, ... experienced in the usage and support of a collection of development ... assistance. 36 months experience managing..

... to provide level 2 technical support to over 4,000 DOH staff; ... to expedite large equipment roll-out. Support and deployment O365 Pro Plus ... experienced in the usage and..

... interdepartmental teams Provide onsite desktop support to users on a regular ... basis Respond to occasional after-hours/emergency support requests as needed Responsible for ... Experience providing telephone based technical..

... applications. Interact with users via Help Desk telephone, email, and face-to-face. Triage ... accurate summaries and reports of support activity. Work effectively with technical ... experienced in the usage..

... updating the agency's inventory management application; Monitoring and performing Printer maintenance, ... staff for onboardings and replacements Help Desk Manager Help desk managers complete both technical support and organizational..

... searching for a motivated IT Support Engineer to join our 70 ... 70 person Technology team to help take this mission to the ... engineer even smarter solutions, and..

Provides second-tier support to end-users for PC, server, ... problems that the first-tier of help desk support is unable to resolve. May ... resolution/escalation/tracking of requests for desktop support when..

... and incidents that require Service Desk action. Escalate system production outages ... and critical issues to Service Desk management. Provide excellent customer service ... upholding CUNY policies and services...

... external users with the legacy application and the transition to the ... applications. Interact with users via Help Desk telephone, email, and face-to-face. Triage ... accurate summaries and reports..

... to provide level 2 technical support to over 4,000 DOH staff; ... to expedite large equipment roll-out. Support and deployment O365 Pro Plus ... experienced in the usage and..

... priorities and provide guidance and support to help desk staff Provide coaching to team ... salary actions Ensure that IT Help Desk services are being operated in ... manner..

... to provide level 2 technical support to over 4,000 DOH staff; ... to expedite large equipment roll-out. Support and deployment O365 Pro Plus ... experienced in the usage and..

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... applications. Interact with users via Help Desk telephone, email, and face-to-face. Triage ... accurate summaries and reports of support activity. Work effectively with technical ... experienced in the usage..

... of technical staff. Provide training, support, and troubleshooting. Review and test ... and expedite large equipment roll-outs. Support and deploy O365 and Office ... experienced in the usage and..

... priorities and provide guidance and support to help desk staff Provide coaching to team ... salary actions Ensure that IT Help Desk services are being operated in ... manner..

... to provide level 2 technical support to over 4,000 DOH staff; ... to expedite large equipment roll-out. Support and deployment O365 Pro Plus ... experienced in the usage and..

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... and incidents that require Service Desk action. Escalate system production outages ... and critical issues to Service Desk management. Provide excellent customer service ... upholding CUNY policies and services...

... interdepartmental teams Provide onsite desktop support to users on a regular ... basis Respond to occasional after-hours/emergency support requests as needed Responsible for ... Experience providing telephone based technical..