THE LARGEST COLLECTION OF HELP DESK JOBS ON EARTH
Supports PDF, DOC, DOCX, TXT, XLS, WPD, HTM, HTML files up to 5 MB
Provides telephone and computer support to users. Logs and prioritizes calls, tracks technicians, and provides reports as required regarding compliance with Service Level Agreements (SLAs). Customer service and communication skills are ..
... single point of contact for IT support by responding to and ... escalation of incidents/service requests for IT@UC services and distributed services to ... support staff. *Utilize and review..
