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Provides telephone and computer support to users. Logs and prioritizes calls, tracks technicians, and provides reports as required regarding compliance with Service Level Agreements (SLAs). Customer service and communication skills are ..
... The Help Desk and Infrastructure Support Specialist provides 8x5 and flexible ... provides 8x5 and flexible adhoc support of IT hardware, software, and ... for remote employees. A successful..
... Systems is seeking a Desktop Support Manager to support our NIH client. The Manage ... team will provide advanced technical support services for a Mac and ... work independently..
Title: Helpdesk Specialist Location: Vienna, VA 22180 Clearance Required: Candidate must have an active Top Secret clearance. Shifts Available: 2nd shift - 2:30 Pm to 10 Pm Required Knowledge, Skills & ..
Job specifications are intended to present a descriptive list of the range of duties performed by employees. Specifications are not intended to reflect all duties performed within the job. SUMMARY Bering ..
... for an Associate Service Desk Technician - Tier I. The successful ... be responsible for providing first-tier support to our nation's veterans, consisting ... ability to consistently deliver world-class..